Version 6 of RealityCharting® has been released. For those of you already using this easy-to-use RCA tool, there are a host of new features available including RC Coach to assist in developing your RealityCharts®, a new compact view to assist with printing large charts, the ability to link RealityCharts® and a host of other features.
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1) Clues on finding causes…
When describing causes, you are searching for words to adequately describe the cause. Clues for finding the causes and for the description of these causes can be taken form the “effect” that you are questioning.
Example: “Negative publicity”
We are looking for at least two causes here (as in each effect should have at least two causes). Whilst searching for the reason of why we have any publicity at all, which is probably the first cause, we also need to understand what makes that publicity negative, because not all publicity is negative. This would then be the second cause (or perhaps there may be more than one cause for the negativity so then second, third and/or fourth causes may follow).
It should be noted that whilst searching for at least two causes it is not restrictive to just two causes. This is the basic requirement and yet if diligently challenged more causes may still be found. It is the exhaustive search for causes that will provide the most opportunity for control of your problem, as the more causes you find, then the more opportunities you will have to control change or mitigate aspects of the problem.
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