Monthly Archives: September 2013

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By Jack Jager and Michael Drew

RealityCharting® software is powerful root cause analysis software used to assist facilitators and compliment the Apollo Root Cause AnalysisTM methodology. RealityCharting® is user-friendly and helps people better understand their problems and identify effective solutions that prevent recurrence. It is a tool to help you record and communicate your understanding of the problem. It is also effective in its ability to display your understanding of the problem to others.

Most people respond well to visual stimuli and your ability to present the information in this way is a great opportunity to get buy-in into your problem. It allows people to “see” the understanding of the problem. Read More →